Welcome to The Charm Club, we curate and help you design your own Gold Plated, Water proof Jewellery.
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Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. See our full returns policy here.
Customer Service
We are a small team working away on your pieces here in the UK.
You can contact us any time via email or WhatsApp and we will get back to you as soon as we can to answer your questions.
Thank You
Lyndsay & Nat 💖
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Can I wear my Jewellery all the time?
All our Jewellery pieces are Gold Plated Stainless steel. This means it will not turn black or green when worn in the water. All our jewellery is tarnish resistant as it has been plated using the PVD method for excellent durability.
For more info on Jewellery tarnishing see our care guide.
Shipping cost and lead times
Standard Delivery Service is £3.95 2-4 business days transit time (excludes Sundays and Bank Holidays)
Express Delivery Service is £4.95 1-2 business days transit time (excludes Sundays and Bank Holidays)
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on the shipping option you choose. Typically we aim to dispatch your order on the same day if your order is placed before 1pm
Water-Proof
Shower- Swim - Sea
Durable
Gold-Plated Stainless Steel
Tarnish Resistant
PVD Gold Plating